About Us

IP3 Telecom is a cutting edge provider of hosted "Cloud" technology. Whether we are working on bespoke automated IVR solutions in the banking industry, or setting up hosted contact centres for new businesses, our ethos of success through innovative thinking and excellent customer care is always at the forefront of what we do.

We are fortunate as a business to be part of a group of companies specialising in the contact centre industry, the IPPlus PLC Group, so we know our market well. In particular we benefit from our close relationship with our sister company, CallScripter. Our integrations with CallScripter enable us to provide a fully hosted contact centre environment that includes hosted agent scripting and call management systems as well as a fully hosted telephony offering.

IPPlus PLC has been trading for over 10 years, and is quoted on the London Stock Exchange AIM Market. The group has over 200 employees working from our headquarters in Ipswich, Suffolk.

News

IP3 Telecom IVR call queuing solutions

In a nutshell call queuing allows you to accept more calls into your telephone system than you have extensions or ...more

IP3 Telecom voiceover service

The art of IVR build does not rest only in the functionality of the service, or the capacity of the network switch...more

IVR business continuity solutions

Being prepared for all eventualities is the simplest way to ensure that your business will survive in the event of an un...more


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