IVR business continuity solutions

Being prepared for all eventualities is the simplest way to ensure that your business will survive in the event of an unexpected disaster. Business continuity, or disaster recovery planning, is paramount to not only your peace of mind but your customer’s security. If things suddenly change, if your business premises is inaccessible for a period of time and you cannot answer any calls, then how would your business and reputation survive?

The benefits from a business continuity, telephone recovery plan are that if things go wrong your business will be safe. IP3 Telecom can be trusted to provide your organisation with a cost effective, tailored business continuity solution all year round.

We can:
• Re-route landline calls to a pre-determined number
• Seamlessly re-route all incoming calls to a number of your choice
• Send or broadcast telephone calls to staff informing of any incidents
• Send out batch SMS to pre-defined emergency contact lists