IVR call handling for charities

For charities, an IVR platform can be a real benefit to capture information, specifically in relation to credit card donations, or sponsorship & membership registrations.

IP3 Telecom’s IVR platform enables charities to take calls 24/7, 365 days a year for sponsors, donors and members; whilst our call queuing and routing services, facilitates the handling of larger numbers of calls.

To save time and administration costs, our payment processing IVR system can process credit card payments direct into your credit card merchant account.  This is a PCI compliant payment processing solution that removed the need of an agent handling the call.

IP3 Telecom also provides various other charity specific telecoms services, including 03 telephone numbers.

Contact us today to take advantage of our special charity rates and services.